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Development of an effective Clinic Management System

Development of an effective Clinic Management System

Regular price $57.00 USD
Regular price $291.00 USD Sale price $57.00 USD
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Professors

Target audience

General dentists; Orthodontists; Oral & maxillofacial surgeons; Periodontists; Endodontists; Prosthodontists; Implantologists; Pediatric dentists; Dental technicians; Dental hygienists; Clinic owners & managers

Nb of lessons

8

Nb of modules

Course duration

3 h 18 min

Delivery method

Google Drive Link, Offline

Course Overview

Build an effective clinic management system and increase the profit of your business in a short period of time!

As a result of completing the course, you will:

  • Improve your leadership competencies: correctly assign roles and responsibilities in the team of your dream
  • Motivate the team to grow and develop your business
  • Learn the tools to attract new patients and retain frequent customers
  • Learn how to increase the profit of the clinic / office here and now!

Learn the tools for creating a systematically running dental business.

Full Course Program

Principles of effective clinical work

  • Lesson program
  • The philosophy of the dental clinic
  • How to boost your hygiene production
  • GROW concept
  • Involvement of the team in the work of the clinic
  • Principles of solution to problems in a team
  • Physical exercises to maintain team productivity: the benefits of stretching
  • Team member effectivness: keeping score
  • The importance of accountability in the effective work of the clinic.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 35 min

Building productive teamwork

  • Lesson program
  • The Dunning Kruger effect
  • Ladder of patients success
  • Team member ladder of success
  • The typical day vs the productive day
  • Problems caused by a lack of accountability
  • Plan to increase the clinic's profit
  • Advanced membership network.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 34 min

Increasing patient loyalty

Lesson program

Methods of communication with the patient:

  • Emails and letterstext and phonemonthly newsletters.
  • Ways to attract new customers
  • Standard of dental examination
  • Patient journey timeline: common oral health expectation at every stage of your life

The oral health map:

  • Basic vs enhanced recarebeyond brushing program
  • Needs based schedulingbreadcrumbs.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 29 min

The oral health map: standard of care

  • Lesson program
  • A paradigm shift: enhanced vs basic recare
  • Membership-collection growth wheels
  • The best practice in town formula
  • Gum health treatment plan checklist.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 14 min

Principles of building a relationship with a patient

  • Lesson program
  • Big picture and smile focus: how to understand the real goal of the patient?

Presentation of the treatment plan to the patient:

  • Hard case presentationsoft case presentation.
  • The DTV daily sheet
  • How to explain to the patient the need for treatment
  • How to motivate a patient not to delay the treatment.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 25 min

Сare acceptance MAPSS

  • Lesson program
  • Сreating emotional contact with the patient
  • Primary visit: important aspects in communication with the patient
  • Errors in the work of the clinic
  • Problem patients
  • Four key for a successful dental practice
  • MAPSS: checkout process
  • Customer Service: why is it important?

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 41 min

Memberships done wrong

  • Lesson program
  • Poor ROI: hygiene ”loss leader”
  • Sounds too much like ”insurance”
  • Not promoting it internally and externally
  • Not knowing the lifetime value of your patient
  • Not knowing your numbers
  • Flat rate discounting
  • Not making it look professional
  • Thinking your patient is too sophisticated
  • Worst of all Being Boring!

Are you tapper or listener?

  • Problems in dentistry: tactics for effective work of the clinic
  • The Pre
  • Paid Practice concept
  • Think IPV individual Patient Value.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 23 min

Recommendations for the effective clinic activity

  • Lesson program
  • COSTCO: how to apply it in a dental practice
  • Discounting plans
  • Membership template5 things to boost your cash profits now
  • How much to pay hygienist?

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

Duration: 16 min

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